WineDirect Fulfillment

All Documentation relevant to the WineDirect Fulfillment Portal

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58 articles in this collection
Written by Ben Kraemer and Alison Jackson
Orders

Estimate Weather Risk (5-Day Forecast) - Fulfillment

This article explains the feature of setting Weather Thresholds to manage orders and monitor forecasts.
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Written by Alison Jackson
Updated over a week ago

Bulk Order Cancel - Fulfillment

This article will go over the feature of bulk-cancelling orders in the Fulfillment portal.
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Written by Alison Jackson
Updated over a week ago

Order Management Best Practices - Fulfillment

Below are recommended steps to manage open orders on a daily basis in the WineDirect Fulfillment Portal
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Written by Alison Jackson
Updated over a week ago

Temperature-Controlled Services - Fulfillment

This article reviews the options for temperature-controlled shipping, including Line Haul and VINUM 55
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Written by Alison Jackson
Updated over a week ago

FAQ's: Orders - Fulfillment

A glossary of features & their actions in the fulfillment portal.
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Written by Alison Jackson
Updated over a week ago

Upload Orders - Fulfillment

Process for uploading orders manually via a template excel form.
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Written by Alison Jackson
Updated over a week ago

Batch Summary - Fulfillment

This article will instruct you on how to view batches of orders as they are imported into the Wine Direct Fulfillment system.
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Written by Alison Jackson
Updated over a week ago

Needing Action - Fulfillment

This article will provide instructions on how to view orders that need action, including definitions of the specific holds that can apply.
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Written by Alison Jackson
Updated over a week ago

Order Validation - Fulfillment

This article reviews checks that are in place for orders processing to ensure that all of the order elements are valid to ship
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Written by Alison Jackson
Updated over a week ago

View Orders - Fulfillment

This article will cover the View Orders tab and how to search for specific or a group of order.
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Written by Alison Jackson
Updated over a week ago

Address Corrections - Fulfillment

This article will review the Address Corrections tab to view orders needing address attention.
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Written by Alison Jackson
Updated over a week ago

Back Orders - Fulfillment

This article will explore the Back Orders page where orders that are on insufficient inventory can be populated.
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Written by Alison Jackson
Updated over a week ago

Shipments - Fulfillment

This article will explore the Shipments page and inform you how to search for one or a group of shipments depending on specific attributes.
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Written by Alison Jackson
Updated over a week ago

Delivery Exceptions - Fulfillment

This article will explore how to search and populate shipped orders that have triggered an exception with the carrier.
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Written by Alison Jackson
Updated over a week ago

Returns - Fulfillment

This article provides information on how to view and manage orders that have been returned from the carrier back to the fulfillment house.
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Written by Alison Jackson
Updated over a week ago

Claims - Fulfillment

This article provides information associated with shipments for which a claim has been submitted to the carrier.
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Written by Alison Jackson
Updated over a week ago

Bulk Order Update - Fulfillment

The Bulk Order Update feature offers the opportunity to update a limited set of order attributes on a batch of orders at the same time.
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Written by Alison Jackson
Updated over a week ago

Advanced Weather Holds - Fulfillment

This article provides instructions on how to create and manage Weather Holds in the Wine Direct Fulfillment system.
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Written by Alison Jackson
Updated over a week ago

Shipment Notifications - Fulfillment

This article will explore how to view and manage automatic shipment notifications sent to customers upon an order being shipped.
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Written by Alison Jackson
Updated over a week ago

Club Orders & Checklist - Fulfillment

This article specifies what is needed to provide to your club manager for your upcoming club release.
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Written by Alison Jackson
Updated over a week ago

Edit Orders - Fulfillment

This article will explain how to edit an order within the system.
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Written by Alison Jackson
Updated over a week ago

Gift Sets & Pick-To-Order - Fulfillment

This article will explore the build of Gift Sets & Pick to Orders and the difference between the two.
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Written by Alison Jackson
Updated over a week ago

Reroute Packages - Fulfillment

This page will provide instructions on how to reroute orders once they have shipped within the fulfillment system.
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Written by Alison Jackson
Updated over a week ago

Reshipments - Fulfillment

This article explores the process of processing a reshipped order in the fulfillment system.
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Written by Alison Jackson
Updated over a week ago

Order Hold Management - Fulfillment

This article will explain the status and progression of orders in the fulfillment portal.
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Written by Alison Jackson
Updated over a week ago

Create an Order: Single Order Create - Fulfillment

This article will explore the ability to create a single order directly within the portal rather than utilizing the Manual Order Importer.
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Written by Alison Jackson
Updated over a week ago

Alabama Wine Shipping Regulations - Fulfillment

This article explains the state regulations Alabama has set in place for shipped orders.
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Written by Alison Jackson
Updated over a week ago
Products

Sellable Products - Fulfillment

The Sellable Products tab offers the ability to view descriptions or inventory on products that are sold from the fulfillment system.
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Written by Alison Jackson
Updated over a week ago

Owned Products - Fulfillment

The Owned Products tabs offers information on SKUs owned by a specific supplier.
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Written by Alison Jackson
Updated over a week ago

Inventory Activity - Fulfillment

The Inventory Activity page populates specific inventory movement results per a series of search attributes.
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Written by Alison Jackson
Updated over a week ago

Inventory Consumption - Fulfillment

The Inventory Consumption report is used for end-of-month inventory reporting and storage velocity on SKUs.
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Written by Ben Kraemer
Updated over a week ago

Move Inventory - Fulfillment

This article instructs how to execute an Inventory Move from one sub inventory to another within the fulfillment portal.
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Written by Alison Jackson
Updated over a week ago

Transfers: In Request - Fulfillment

This article explores how to execute a Inventory IN submission to transfer inventory into the fulfillment warehouse.
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Written by Alison Jackson
Updated over a week ago

Transfers: Create Out Request - Fulfillment

This article will provide instructions on how to create an Inventory Out request.
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Written by Ben Kraemer
Updated over a week ago

Transfers: Viewing Inventory Out Requests - Fulfillment

This article will review how to view submitted and historical information on all Inventory-Out requests.
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Written by Alison Jackson
Updated over a week ago
Shipping Maps and Zones

Carrier Updates & Tips - Fulfillment

The following carrier information will keep you informed of the latest updates on carriers.
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Written by Alison Jackson
Updated over a week ago

Holiday Shipping Timelines 2022 - Fulfillment

The below timelines list the last days to ship in time for a holiday delivery for 2022 (and to account for any delay with the carriers).
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Written by Alison Jackson
Updated over a week ago

Bi-Coastal Map with Texas from American Canyon (Green Island), California - Fulfillment

This map shows the bi-coastal zone split from Texas originating out of our American Canyon facility.
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Written by Alison Jackson
Updated over a week ago

Bi-Coastal Map with Texas from Glenwillow, Ohio - Fulfillment

This map shows the bi-coastal zone split from Texas originating out of our Glenwillow, Ohio facility.
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Written by Alison Jackson
Updated over a week ago

Shipping Map & Zones from American Canyon, California - Fulfillment

This map shows the shipping zones and time in transit for the origin facility of American Canyon, California
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Written by Alison Jackson
Updated over a week ago

Shipping Map & Zones from Paso Robles, California - Fulfillment

This map shows the shipping zones and time in transit from the origin facility of Paso Robles, California
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Written by Alison Jackson
Updated over a week ago

Shipping Map & Zones from SMA, California - Fulfillment

This map shows the shipping zones and time in transit from the origin facility of Santa Maria, California.
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Written by Alison Jackson
Updated over a week ago

Shipping Map & Zones from Willamette Valley, Oregon - Fulfillment

This map shows the shipping zones and time in transit from the origin facility of Willamette Valley, Oregon.
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Written by Alison Jackson
Updated over a week ago

Shipping Map & Zones from Glenwillow, Ohio - Fulfillment

This map shows the shipping zones and time in transit from the origin facility of Genwillow, Ohio
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Written by Alison Jackson
Updated over a week ago