Abandoned Cart Saver email settings are located under Marketing › Abandoned Cart Emails.

This page lists your store’s default global Abandoned Cart Saver email templates, along with a label to show if they are currently enabled or disabled.

List of email templates with "Enabled" labels and settings buttons

If you have more than one storefront, you can choose to have your storefront use your store’s default global templates and settings, or you can enable and customize templates individually per storefront. There is no limit to the number of email templates you can create, however a maximum of three templates per storefront can be active at any given time.

Localized Store Experiences: This feature is available for all of our supported languages. For more information on the default language store setting, see Store Profile Settings.

Use the dropdown list at the top of the page to switch between managing global templates and individual storefront templates.

The channel dropdown selector at the top of the page, expanded to show Global, BigCommerce storefront, and a third-party (WordPress) storefront.

If you have more than three templates, one of them will be set to inactive automatically. To activate it, you must deactivate one of the active templates first. Click the ⋯ settings button next to a template, then select Disable from the dropdown. You can enable a disabled template by clicking the ⋯ settings button, then selecting Enable. You can duplicate and delete email templates as well.

The expanded settings menu next to an email template

You can also enable or disable a template while editing it by clicking the ⋯ settings button at the top of the page and selecting Enable or Disable.

Enable or disable, or delete an email template while editing it.

Along with enabling and disabling the Abandoned Cart Saver from Store Settings, you can quickly toggle it off and on from here as well.

Togg off and on the Abandoned Cart Saver feature.
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