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WineDirect Product Updates
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Managing customers in the All-New WineDirect
Managing customers in the All-New WineDirect

Check out some of the many features you can interact with for customers

Updated over a week ago

With the WineDirect Customer tool, you get a complete overview of your customers' vital information, such as their contact details, purchase history, and preferences. By leveraging this data, you can tailor your marketing efforts and strengthen customer relationships, making it a valuable asset for wineries. Let's take a closer look at its features.

Customer features

Customer data

As soon as you enter a customer profile, you will have access to important customer data, such as lifetime value, average order value, and customer status.

Tasks

With the All-New WineDirect, you can easily set tasks for your customers within their customer profile, ensuring that any time-sensitive actions are completed promptly.

Relationships

Foster strong relationships with your customers through the All-New WineDirect. You can easily track important customer details like nicknames, relationships, and birthdays to improve your interactions and build stronger connections.

Settings

You can manage your customers' communication preferences, including how they want to receive transactional and promotional messages, as well as their cookie settings.

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